Medication and Case Management in a Community Support Service Program
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- Jerry Floersch
- Mandel School of Applied Social Sciences
- CWRU
- 10900 Euclid Ave.
- Cleveland OH 44106-7164
- 216-368-5598
- FAX: 216-368-8760
- jef11@po.cwru.edu
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- Jeffrey Longhofer
- Department of Anthropology
- Case Western Reserve University,
- Janis Jenkins
- Department of Anthropology
Case Western Reserve University
This paper reports the findings of an ethnographic and exploratory studyof
case managers and medication management at a suburban community mentalhealth
center. Using case records, interview and observational data,the study
examines an under-researched and especially problematic areaof the medication
management process: the monitoring phase. And thoughthe broader process
includes assessment and prescription, delivery andapplication, this study
is concerned mainly with the roles of the casemanager and the work of case
management in monitoring. The data showhow the intensity of monitoring
Meds (medications) produces new case managementdivisions of labor, powerrelations,
and spaces; and how the limits andpotential of powerful drugsare realized
in the intensity of monitoringand the knowledge produced inthe day-to-day
practices and interactionsamong case managers, related professionals,and
clients.