EE Among Case Managers Serving Clients With Schizophrenia

Leslie Alexander
Graduate School of Social Work and Social Research
Bryn Mawr College
300 Airdale Road
Bryn Mawr PA 19010
610-520-2635
lalexand@brynmawr.edu
 
Phyllis Solomon
Penn School of Social Work
3701 Locust Walk
Philadelphia PA 19104-6214
215-898-5533
FAX: 215-573-2099
solomonp@ssw.upenn.edu
 
Jeffrey Draine
Penn School of Social Work
3701 Locust Walk
Philadelphia PA 19104-6214
215.573.9298
FAX: 215.573.2099
jdraine@ssw.upenn.edu
The construct of Expressed Emotion (EE) assesses three components of the family psychosocial environment, criticism, overinvolvement, and hostility. It has consistently demonstrated a robust positive relationship with exacerbation of psychiatric symptoms. This relationship has been found in a variety of cultural contexts with varied disorders. EE has also been found to be related to treatment dropout. This suggests a relationship between EE and treatment adherence. While few studies have been conducted on non-family caregivers, the limited research suggests that EE is a promising variable to explore between providers and their clients with mental illness.
 
We studied EE among intensive case managers (CMs) to examine the relationship between EE and CMs reported alliance with clients, with client attitude toward medication compliance, and with the number and frequency of hospitalizations.
 
An exploratory prospective cohort design was used to enroll consecutive dyads of clients and their CMs from a number of community mental health agencies. Client eligibility criteria were age over 18, schizophrenia spectrum disorder, new to intensive CM service. Each client and his/her CM had 5 in person interviews over the course of 9 months. The sample size for the present analysis was 42 dyads.
 
Using GEE random regression models, with EE as a predictor, there was no relationship between EE and number and frequency of hospitalizations or worker alliance. However, those workers with high EE were more likely to have clients with poorer attitudes toward medication compliance at 3, 6, and 9 months, with a small to medium effect size of .29.
 
This documents that there can be high EE among providers, with potentially negative consequences for the client. EE is modifiable among families through psychoeducational interventions resulting in a decrease in hospitalizations for their ill relative. Consequently, these results offer direction for the education of providers serving those with severe mental illness.